What Property Managers Should Know About High-Rise Window Cleaning

Maintaining the exterior appearance of your high-rise building isn’t just about aesthetics, it’s about safety, tenant satisfaction, and long-term asset preservation. As a property manager, understanding the ins and outs of professional window cleaning helps you make informed decisions, avoid liability, and choose the right service provider.

Here’s what you should know:

1. Not All Window Cleaners Are Qualified for Heights
   High-rise window cleaning requires specialized training, equipment, and certifications. Crews must be fully trained in OSHA Title 8 and ANSI I-14 standards, and know how to safely operate swing stages, bosun chairs, rope access systems, and anchor points.
2. Frequency Matters
   Most commercial properties benefit from quarterly or bi-annual window cleaning, but buildings near highways, construction zones, or coastal areas may need more frequent service.
3. Communication Is Key
   A professional crew should coordinate with building management in advance, provide tenant notices, and ensure safety barricades and signage are in place. Tenant prep (like clearing balconies) can also help avoid delays or trip charges.
4. Liability Coverage Is a Must
   Never hire a company that can’t provide Certificates of Insurance (COIs) with sufficient general liability, workers’ comp, and umbrella coverage. Ask to see documentation upfront.
5. A Clean Building Makes a Lasting Impression
   Clean glass enhances curb appeal, shows attention to detail, and supports a positive tenant experience, especially in Class A buildings or lease-up phases.

Want a high-rise cleaning partner who checks all the boxes?
Chamberlin Building Services Inc., brings over 30 years of experience and uncompromising quality at every elevation.